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Tech Support Scam

Tech Support Scam

"Some scammers call and claim to be computer techs associated with well-known companies like Microsoft or Apple. Other scammers send pop-up messages that warn about computer problems. They say they’ve detected viruses or other malware on your computer. They claim to be “tech support” and will ask you to give them remote access to your computer. Eventually, they’ll diagnose a non-existent problem and ask you to pay for unnecessary – or even harmful – services.

If you get an unexpected pop-up, call, spam email or other urgent message about problems with your computer, stop. Don’t click on any links, don’t give control of your computer and don’t send any money."

Click to watch a short video from the Federal Trade Commisson to help get up to speed with this scam.
FTC offers excellent reference material for consumers to better understand and handle:
  • How the Scam Works
  • If You Get a Call or Pop-up
  • If You Were Scammed
  • Refund Scams

As always, please contact a Peoples Bank Banker for further assistance.